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About Us

Please contact Bryan Jao of Remarkable Stamps at 626-538-8989 or via email at info@remarkstamps.com.

Be sure to reference your six digit tracking number for best service.

Returns & Warranty

??We take pride in our quality products. All stamps have a one year warranty against defects in material and workmanship from date of purchase.  If Remarkable Stamps makes an error on your product we will be happy to replace your product at no charge.  ??Please note: We cannot offer a warranty for any damages or defects caused by re-inking with the incorrect ink or with inks purchased from a different company.
Returns & Exchanges:
If a miss-spelling or an incorrect option was chosen by the customer when they placed their order, typically we will not accept that order as a return. However, we understand that mistakes happen so please contact us and we will try to work with you to resolve any issues.
Procedure for Returning a Defective Product:??Please note we only accept returns for items that are still in their original packaging.  We allow returns for applicable items within one year of when the product left our warehouse.  Please follow the following steps to initiate a return.
1) Send an email to sales@remarkstamps.com explaining you wish to return an item.  Please include your name, contact information, reason for return and token order number.?   
2) Remarkable Stamps will get in touch with you via email within 1-2 days with instructions on how to return your items.?   
3) The only fee associated with returning an applicable item will be what was originally charged for shipping on the order.  For example, you will receive the value of your returned items minus shipping charges.??We will refund your money via the same method you paid with.
Changes to Order:
We work around an extremely fast turn-around time. If you see you made an error on your order get in contact ASAP. Generally, orders are entered into the system within minutes after they are received. To correct any errors we will need to be notified before the order has went into production. Once the order is in production there is no way of correcting any mistakes or misspellings.
For questions or assistance, please contact Customer Service at 626-538-8989 or email us at sales@remarkstamps.com.